Privacy Policy

At Caspe Fishing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website: https://www.caspe-fishing.com, make an enquiry, or book a fishing holiday with us.

1. Who We Are

Caspe Fishing offers guided fishing holidays along the River Ebro in Caspe, Spain, specialising in catfish, carp, and zander angling. This policy applies to any personal data collected through our website, booking forms, email, or other communication.

2. What Information We Collect

We may collect and process the following personal data:

Full name
Email address
Telephone number
Booking details (e.g. dates, group size, special requests)
Travel or accommodation information (if applicable)
Payment details (processed securely via trusted third parties)
IP address and browser/device information (via cookies and analytics tools)

3. How We Use Your Information

We use your personal information to:

Respond to booking enquiries
Manage reservations and guided fishing services
Provide customer support before and during your stay
Send confirmation emails and updates
Comply with legal or insurance requirements
Improve our website and services

We do not share your data with third parties for marketing purposes.

4. Legal Basis for Processing

Under the UK and EU GDPR regulations, we rely on the following legal bases to process your data:

Contractual necessity – to manage bookings and deliver services
Legitimate interest – to operate and improve our services
Consent – where you opt in to optional communication
Legal obligation – for tax, insurance or record-keeping purposes

5. Data Sharing

We only share your personal data when necessary, such as with:

Accommodation or transfer providers (if included in your package)
Payment processors or booking platforms
Insurance providers or legal bodies (where required)

All partners are expected to follow data protection regulations.

6. Data Security

We take your data seriously and apply security measures to protect it against loss, unauthorised access, or misuse. Payment information is not stored on our servers and is handled by secure third-party platforms.

7. Data Retention

We retain your information only as long as necessary for booking and operational purposes, or as required by law (e.g. tax and insurance documentation).

8. Your Rights

You have the right to:

Access the personal data we hold about you
Correct or request deletion of your data
Withdraw consent (where applicable)
Object to certain types of processing
Lodge a complaint with a relevant supervisory authority

To exercise your rights, please contact us directly.

9. Cookies and Website Usage

We use cookies to enhance your experience, track website performance, and collect anonymous traffic statistics. You can adjust your browser settings to control or block cookies.